Terms of Service

Disclaimer

The content on The Self Love, Safe Love Collective website and social media including books, digital resources and modules is intended for educational and informational purposes only. It is not a substitute for professional psychological, medical or therapeutic advice, diagnosis, or treatment.

If you or a child in your care are experiencing emotional distress or mental health challenges, please consult with a qualified healthcare provider. We do not guarantee specific outcomes or results from using our content or products.

Privacy Policy

At The Self Love, Safe Love Collective your privacy is important to us. This Privacy Policy outlines how we collect, use and protect your personal information.

What We Collect:

  • Name and email address when you sign up for our newsletter

  • Contact details when you make a purchase or submit a contact form

  • Website usage data via cookies (for analytics and functionality)

How We Use Your Information:

  • To process purchases and send order updates

  • To send newsletters and updates if you opt in

  • To improve user experience on our website

Data Protection: We use secure servers and encryption to protect your data. Your information will never be sold or shared with third parties, except as required by law or necessary for service delivery (e.g. payment processors).

Your Rights: You may request access to your data, ask us to correct it or request its deletion by contacting us.

Terms of Use

By accessing and using The Self Love, Safe Love Collective website, you agree to the following terms:

Use of Content: All content on this site including text, graphics, logos, images and downloadable materials is the property of The Self Love, Safe Love Collective and protected by copyright laws. Content is provided for personal, non-commercial use only.

Purchases: All sales are subject to our refund and delivery policy, available at checkout. Digital products are non-refundable. Physical goods will be shipped in accordance with our shipping policy.

User Conduct: Users must not misuse the website by transmitting viruses or harmful content or by attempting to gain unauthorised access to our systems.

Changes to These Terms: We reserve the right to update these terms at any time. Continued use of the website implies acceptance of these terms.


Digital Products Policy

Delivery of Digital Products: All digital products available for purchase through The Self Love, Safe Love Collective are delivered electronically. Upon successful payment, customers will receive an email with a link to download the product. Please ensure your email address is entered correctly at checkout.

Nature of Digital Products: Due to the intangible and non-returnable nature of digital goods, all sales are final. Once a digital product has been downloaded or accessed, we cannot offer refunds, exchanges, or cancellations.

Refund Policy: We do not offer refunds for digital products unless required by Australian Consumer Law. If you experience any issues with your download or believe you received a defective product, please contact us at admin@selflovesafelove.com within 7 days of purchase and we will assist you promptly.

Usage Rights: Digital products are for personal, non-commercial use only. You may not resell, share, reproduce, or distribute the product files or content in any form.


Contact Us: If you have questions about these policies, please contact us at: admin@selflovesafelove.com